Terms and conditions of use

Article 1 – Preamble

Article 2 – Product

Article 3 – Prices

Article 4 – Order  

Article 5 – Payment

Article 6 – Delivery

Article 7 – Guarantee

Article 8 – Dispute

Article 9 – Intellectual property

Article 10 – Data Privacy

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Article 1 – Preamble

The following general conditions of sale govern all transactions made ​​on the web catalog of the marketed AI GROUPE products on internet through its platform BIYADINA.COM.

Article 2 – Product 

The products covered by these terms and conditions are those listed on the website managed by BIYADINA.COM. Our products are available as they are visible on the site and within the limits of available stock.

BIYADINA.COM has established a description and presentation of products as closely as possible. However; if errors or omissions have occurred in this presentation, the responsibility BIYADINA.COM could not be committed.

Article 3 – Prices 

The prices mentioned in the catalog are given in Moroccan dirham (VAT). For orders towards other countries, the prices are duty-free.

Article 4 – Order 

You can place your order from our catalog on the website: www.BIYADINA.COM.

By the mere fact that the customer orders, he adheres to the website’s Terms and Conditions.

BIYADINA.COM reserves the right not to confirm an order for any reason, especially in case of default of payment, erroneous information or other problem on the user’s account until it’s resolved.

Article 5 – Payment methods 

Biyadina.com offers the user the opportunity to select and specify at his convenience in his order the payment method:

A/-

• Payment by card : Visa; Master Card; Maestro; CMI; Diners Club and Discover

• Wallet payment (Mobicash)
• Payment in cash (Binga Wafacash)

Securing Of Payments

Your credit card payment is secured by “Maroc Telecommerce” that offers a fully secure payment service.

The electronic payments security system set up by “Maroc Telecommerce” is certified by the Centre Interbank payment systems (CMI) and Moroccan banks and by international organizations VISA and MasterCard.

The “Maroc Telecommerce”system guarantees the confidentiality of your bank details because it is based on encrypting information exchanged and based on “standard technologies [dv1]” and recognized and proven internet concepts. In addition, your bank details are taken directly by the Centre Interbank payment systems (CMI). CMI supports financial transactions between your bank account and the merchant.

Article 6 – Delivery 

BIYADINA.COM offers a wide range of shipping options with the best delivery times, and with a very high demand both in terms of quality, availability and order packing.

Processing Time

Biyadina.com will ship your order within 48 hours after confirming your payment.

Biyadina.com guarantees a very competitive price that was negotiated with the carrier.

Shipping fees

Shipping costs vary by country of destination, the volumetric weight of the item ordered and the rates of the carrier. Transportation fees are at the customer charge and are as below:

• In Morocco and abroad,  they are based on the registered carrier rates.

• Our rates include VAT and are calculated according to the products weight.

• The cost of your delivery transportation is indicated on your bill.

• The transport cost of your delivery includes only the delivery costs, taxes or customs clearance fees may be applied depending on the country of delivery and / or nature of the items ordered.

Packaging

To ensure optimum safety when shipping your package, Biyadina.com carefully chooses the right packaging for each product according to its type and level of fragility.

Delivery time

The delivery time may vary depending on the country of destination, and can take from 48 hours to 5 business days after shipment.

In Morocco and abroad, the items will be sent in registered mail.

The possible delays do not lead to either damages or cancellation of the order or refusal to take the package.

The delivery not being provided by Biyadina.com, the customer gets his merchandise; via the carrier; to the shipping address on the order form.

The customer may, at its request, obtain sending an invoice to the delivery address by validating the option provided for this purpose on the order form.

When you register on BIYADINA.COM website, please make sure that you have entered a valid phone number. This number will allow us to inform you about your package delivery status and will allow the transporter to call you in case he needs to. Please fill in an address where a recipient is available to receive the package.

Article 7 – Guarantee

At BIYADINA.COM our aim is to ensure complete satisfaction of our customers. Our products are made with great care. The choice of materials is subject of attention in order to guarantee the best quality.

All our products have the legal guarantee of conformity.

Artilcle 8 – Dispute

The present conditions of sale are subject to Moroccan law. In case of dispute, the courts of Marrakech will be the only competent.

Article 9 – Intellectual property

All the elements of the site Biyadina.com are and remain the exclusive intellectual property of the AI Groupe company. No one is allowed to reproduce, exploit, repost, or use for any purpose whatsoever, even partially, elements of the site either being visual or sound.

Article 10 – Data Privacy

AI GROUPE reserves the right to collect personal information and personal data that are necessary for the management of your order, in this context, they can be sent to companies responsible for the execution of the services and orders for their management, execution, processing and payment.