Delivery & Free Shipping
Enjoy free standard shipping on orders placed on BIYADINA.COM for delivery to destinations available at checkout, in Morocco and internationally. Biyadina covers the cost of the initial standard delivery.
Processing time
BIYADINA.COM will ship your order within 48 hours after receiving your payment confirmation.
Free standard shipping
No additional standard shipping or handling fee is added to the product subtotal. The standard shipping charge is zero in the currency selected for your order.
Delivery is available in Morocco and to international destinations available for ordering on the website.
International duties and taxes
Free shipping covers standard delivery. Import duties, import taxes and customs-clearance charges may apply in the destination country. Unless expressly included at checkout, these charges are payable by the recipient to the relevant authority or carrier.
These possible import charges are separate from the free standard shipping provided by Biyadina.
Your order summary shows the total payable to Biyadina before payment. Any optional paid delivery upgrade, if offered, must be clearly priced and accepted before you confirm your order.
Packaging
To ensure optimum safety when shipping your package, BIYADINA.COM carefully chooses the right packaging for each product according to its type and level of fragility.
Delivery time
The delivery time may vary depending on the country of destination, and can take from 48 hours to 5 business days after shipment.
In Morocco and abroad, the items will be sent in registered mail.
Delivery times are estimates and may be affected by customs clearance or transport disruptions. If your delivery is delayed, please contact us at contact@biyadina.com with your order number so we can assist you. Your applicable rights concerning late, lost or undelivered orders remain unaffected.
We arrange delivery through our delivery partners to the address supplied with your order. Please contact Biyadina if a delivery problem occurs so we can investigate with the carrier and help resolve it.
An invoice is available on request.
Return and exchange shipping
Free standard shipping applies to the original delivery. For a return or exchange, please contact contact@biyadina.com for instructions and confirmation of any applicable return shipping costs before sending an item back. Free outbound shipping does not automatically include free return shipping. Your statutory rights, including those relating to faulty, damaged or incorrect goods, remain unaffected.
When you register on BIYADINA.COM website, please make sure that you have entered a valid phone number. This number will allow us to inform you about your package delivery status and will allow the transporter to call you in case he needs to. Please fill in an address where a recipient is available to receive the package.